Refund Policy

1. To prioritize your pet's health and safety, we cannot accept returns or exchanges on pet products once opened, except in cases of quality issues. Please carefully review product sizes and descriptions before purchasing, as opened items cannot be resold for health and hygiene reasons. Thank you for your understanding and for double-checking your order details in advance.

2. If your order is not shipped within 7 business days, we will provide a full refund.